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Service Management applications are rarely stand-alone systems. More often than not multiple integrations with other systems or data sources are in place. We have been building, hosting and supporting these integrations for our customers as long as we can remember....
Lineas is one of the largest private rail freight operators in Europe with headquarters in Brussels Belgium and sites in several other European countries. It’s the vision of the company to offer such superior rail products and services that customers shift the...
We are proud to announce that one of the larger Belgium provinces has selected InfraVision to implement 4me as their preferred Service Management application. 4me will replace Topdesk. It is the second province in Belgium in a short period of time that discovered the...
We are very happy to be selected by a large international retailer in glasses to be their partner for implementing 4me as their service management platform for IT Support and for Store Support (construction and marketing). A great win over Topdesk again. 4me will be...
An international manufacturer in Automotive selects 4me! A large international manufacturer in the Automotive industry has selected 4me for its Enterprise Service Management. With over 25.000 employees in 50+ countries, 4me will be implemented to manage their various...
An international manufacturer in Aerospace also selects 4me! A large international manufacturer in the Aerospace industry has selected 4me for its global IT Service Management initiative. With over 15.000 employees in 50+ countries, 4me will be implemented to support...
Yesterday, a large pension fund in the south of The Netherlands with thousands of affiliated employers and more than one million participants went live with 4me as their preferred Service Management solution. The decision to choose 4me was only made 5 weeks ago. In...
‘We only want solutions that are in the Magic Quadrant on our shortlist’, a customer answered to my question how they came up with the candidates for replacing their current ITSM tool. Now I love bold statements but I love challenging them even more. So a simple next...
Mosts analysts agree that artificial intelligence (AI) and machine learning will be the next big thing in Service Management. An increasing number of vendors is looking at including virtual agent or chatbots in their solutions. The required technology is widely...
Let’s talk about fashion. Let me start with a disclaimer: I am not a fashionista, there is a good reason why I ended up in IT. Still, most of you will agree that there is a relationship between the way you dress and the kind of person you are. You must be creative...