We help you making your service organization successful by achieving operational excellence. 


Less buzz, more results

Service Management is a world full of buzzwords and ‘the latest and greatest’. Analysts go to great lengths to convince you that you should really work on (not so well-defined) concepts like digital transformation and doing everything ‘the Agile way’. Let us help you filter out the buzz and adopt the useful concepts. But we always make sure that the basics are taken care of first.

Trusted by leading business and enterprises


By converting our customer’s Service Management Strategy into an operationally excellent service organization we drive customer success.

Maurice van Bladel

CEO, InfraVision

Years experience


Successful implementations

NPS Score


Operational Excellence. Don’t settle for less!

We are all about transparency. Learn what to expect when you work with us. We are outspoken and always value a good discussion. We will regularly ask you for feedback so we can keep improving.

We deliver

Our solutions make your service organization successful. Our approach is pragmatic, reliable and focused on your goals. Our projects are on time, within budget and with the agreed results.

We believe

Service management is a journey, so a long term relationship with a customer is key. Your success and satisfaction is what matters to us.

We challenge

We dislike buzzwords. Assumptions need to be supported by experience or data. We are skeptical about common practices because there are often better ways to achieve the same (or better) outcomes.

We know

Our aim is to fill the gap between long term strategy and day-to-day operations. We will not advise ‘what’ without knowing ‘how’. Out of the box solutions are always preferred over customized variants.



We commit ourselves to a better world.

At InfraVision, we are socially involved as a company. We believe that the best way to help others is to make them self-reliant in order to contribute to the improvement of their income position. This is why we are a sponsor of the Kares Foundation.

The Kares Foundation (Karité de Région des Savanes) helps women in the Savanneregio in West Africa to obtain an independent income for their families by producing and selling shea butter, a versatile and sustainable African product. The foundation finances training for these women to improve the production process and marketing and to plant and maintain young shea trees. As a result they get a fair price for their sustainable product, they can provide for themselves, and they can pass on their acquired knowledge to other women.

Our management team

Maurice van Bladel

Maurice van Bladel


By converting our customer’s Service Management Strategy into an operationally excellent service organization we drive customer success.

Relinde van Bladel

Relinde van Bladel

Director Operations

Never tell people how to do things. Tell them what result you expect and let them surprise you with their ingenuity.

Frank de Jong

Frank de Jong

Director Technology & Consulting

Most facts are probably opinions or interpretations. Always be willing to doubt things you are certain of.