NEXTHINK
MEASURE, MONITOR AND IMPROVE DIGITAL USER EXPERIENCE
IT-related issues are the biggest obstacle to employee engagement. Putting employee experience first means transforming the IT experience of your employees & your business.
WHAT WE SOLVE
Visibility, control and remediation
Great digital employee experience is not a one-time quick fix, it’s a journey. Nexthink allows you to continuously measure employee experience and use this data to drive ongoing improvement. Through employee engagement and workflow automation and seamless integration with your existing IT infrastructure, Nexthink delivers on the promise of the digital workplace.
Workplace Experience
Nexthink’s unique experience analytics and data visualizations provide the visibility and insight required for IT to be more proactive and effective, thereby improving employee experience and engagement.
Service Experience
Deliver seamless access to critical business services they need to be productive. Ensure these services to work effectively all the time. And monitor and manage the adoption and usage of each and every service.
HOW IT WORKS
Measure Digital User Experience
With Nexthink, every employee has a lightweight collector installed on their devices. These employees could be anywhere in the world, using any number of devices.
Nexthink then collects activities and metrics such as: Performance issues, unused software, policy breaches, browser requests and hundreds of other metrics.
This data is then aggregated for top level executive consumption in the user-friendly Nexthink Portal and the more granular and robust Nexthink Finder.
Other features
Analyze:
Gain Complete Visibility and Insight
Nexthink’s unique experience analytics and data visualizations provide the visibility and insight required for IT to be more proactive and effective, thereby improving employee experience and engagement.
Engage:
To Understand the Employee’s Perspective, Just Ask
Nexthink Engage breaks down the wall between IT and employees through targeted sentiment gathering and analysis – revealing hidden issues and helping IT achieve higher employee satisfaction.
Act:
Automate Remediation at Scale
Nexthink Act enables IT departments to proactively resolve technical issues before they affect employees, enable one-click fixes and facilitate self-healing – whether on a single device or thousands.