“Look at your services from the user perspective. All of them”
No business can run, grow, or stay competitive without its employees. The better their digital workplace the more work gets done, the happier they are, the bigger the advantage you have over your competitors. Make sure employees aren’t losing time and productivity due to IT problems, changes and related issues that makes it difficult to get their jobs done. Why should they stop what they’re doing to tell IT they have a problem? We believe, IT should just work. Track the user experience of your IT services by looking from the outside in.