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onITnow: the new normin Service Management!

onITnow: the new norm
in Service Management!

The Hague, 11 September 2023 Service Management takes on new forms, with InfraVision, JoostIT and Mproof joining forces and operating under the name onITnow! By bringing together the various expertises in IT consultancy, IT service management solutions and...

Ready for FinOps?

Ready for FinOps?

In the old days, life was simple. Service organizations were running on a yearly budget. One of the reasons this was possible was predictability of costs. It was relatively easy to predict costs of employees and assets. The rate of change in organizations was...

More Hutchinson Ports live with 4me

More Hutchinson Ports live with 4me

Last year Hutchison Ports ECT in Rotterdam went live with 4me to support their container terminal locations with IT-related requests and incidents. This 4me landscape has now been expanded to Hutchison port locations in Poland, Spain, Stockholm and the United Kingdom...

Basic-Fit live with 4me

Basic-Fit live with 4me

Last week BasicFit went live with 4me for both IT and Facility support for their head offices in the Netherlands, France, Spain, Belgium, and Luxembourg and for support of the more than 500 BasicFit clubs in France. During the implementation, InfraVision developed...

More features, wrong reasons

More features, wrong reasons

When it comes to service management tools, more features means better. Simply because more features provide more options and the freedom to use the tools the way you want. Sounds simple, so what is the issue here? Let's further explore this idea with a simple example,...

Ordina Belgium live with 4me!

Ordina Belgium live with 4me!

In the third quarter of 2020, Ordina Belgium made the strategic decision to choose 4me as their preferred application to support their customers as well as their employees. Wim Beauprez, Practice Manager Service Experience & Excellence, stated: "We have carefully...

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